MeditationWise is committed to protecting and respecting your privacy in connection with your use of our website, www.meditationwise.com. We follow industry standards to protect the personal information submitted to us. If you have any questions about the security of your personal information, please contact us at support@meditationwise.com. Except as described under the “Disclosure of Your Information” section below, we do not provide your personal information to any third party without your specific consent, as defined by applicable law.
This Privacy Policy and any other documents referred to here set forth the basis on which any personal information we collect from you, or that you provide to us, in connection with the Services, will be processed by us.
Please read the following carefully to understand our practices regarding your personal information and how we will collect, use, and disclose it.
INFORMATION WE MAY COLLECT FROM YOU
We may collect Personal Information from you such as:
• Email address and phone number when you sign up for our Services, newsletter, or a program we offer, request customer service or technical support, or otherwise communicate with us.
• Facebook, Twitter, and Instagram profile information, such as name, email address, and ID, if you choose to log in to the Services through these sites.
• Device Information such as operating system version, device type, and system performance information.
• Information collected via tracking technologies, as fully described below.
TRACKING TECHNOLOGIES
MeditationWise and our analytics partners use technologies such as cookies, beacons, tags, and scripts to enable a service to recognize your device so you don't have to provide the same information several times during one task, to recognize that you may have already given a password so you don't need to do it for every web page requested, and to measure how people are using the Products.
We use local storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on the Products also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
We may partner with third parties, such as Facebook and Google, to manage our advertising of the Products on other sites or platforms as well as across your other devices based on your past visits to our website. Our third-party partners may use technologies such as cookies to gather information about your activities within the Products to deliver such advertising to you, such as retargeting ads.
We will acquire consent from you in order to use such trackers for advertising purposes to the extent required by applicable law. We currently do not respond to do-not-track signals. For more information about interest-based ads, including how to opt out of having your web-browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. Please note that this does not opt you out of being served ads. You may continue to receive generic ads on these third-party platforms. You may also opt out of receiving ads across devices by adjusting your ad preferences in your Google account.
We use third-party trackers to let us know when users have visited the Products by “clicking-through” our sponsored advertising or content hosted on third-party platforms. The Products use Google Analytics code to gather statistical information. Google Analytics sets cookies to help us accurately estimate the number of visitors to the Products and the volumes of usage of the Products. This is done to ensure that the Products are available when you want them and are fast. For more information on how Google Analytics processes this information, visit www.google.com/analytics.
MOBILE ANALYTICS
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you engage with the Products, the events that occur within the Products, aggregated usage, and performance data. We may link the information we store within the analytics software to any personal information you submit within the mobile application.
LOG FILES
As is true of most websites, we gather certain information and automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
If you receive the HTML-formatted version of our email newsletter, your opening of the newsletter is notified to us and saved. Your clicks on links in the newsletter are also saved. These and the open statistics are used in aggregate form to give us an indication of the popularity of the content and to help us make decisions about future content and formatting.
WHERE WE STORE YOUR PERSONAL INFORMATION
All information you provide to us through the Products is stored on our secure servers located in the US. Any payment transactions will be encrypted using SSL technology; all payment information is stored with our payment processor and is never stored on our servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Products, you are responsible for keeping this password confidential. We ask you not to share your password with anyone, and suggest that your change your password frequently.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to the Products; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
ACCESS TO AND DELETION OF PERSONAL INFORMATION
Upon request, MeditationWise will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information, please email support@meditationwise.com.
You may access your personal information to modify or update at any time via an online account.
To request the deletion of your personal data we have on file please email us at support@meditationwise.com. Upon request, MeditationWise will permanently and irrevocably remove your data.
We will respond to your request in a timely fashion as dictated by applicable law.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
• To ensure that content provided by the Products is presented in the most effective manner for you and for your computer or other device.
• To provide you with information, products, or services related to MeditationWise that will facilitate your engagement with the Products.
• To provide you with promotional communications, such as email, to the extent that you have provided consent to receive such communications under applicable law.
• To provide you with customer service communications.
• To carry out our obligations arising from any agreements entered into between you and us.
• To allow you to participate in interactive features of the Products, when you choose to do so.
• To notify you about changes to the Products.
• To understand your broad, non-specific geographic location to help us identify groups of users by general geographic market (such as zip code, state, or country).
• To account for applicable sales taxes based on zip codes provided to our payment processors for purchases made through the websites.
• To serve our advertisements to you through third-party platforms, such as Facebook or Google, on other sites or across your devices, to the extent that you have provided consent for such uses under applicable law.
• To provide you with the SMS Service to the extent that you have provided consent for such practices under applicable law.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• To provide details of transactions you carry out through the Products and of the fulfillment of your Product orders.
• To provide details of your visits to and interactions with the Products including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.
• If you are an existing customer, we will only contact you by electronic means (email or in-Product communication) with information about products and services similar to those which were the subject of a previous sale to you.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries. We may also disclose your personal information to third parties as follows:
• In some circumstances, based on your specific requests, we may need to disclose your personal information to a third party so they can provide a service you have requested from such party, or fulfill a request for information from such party. An example of this is the SMS Service.
• In some circumstances, we may disclose the personal information you have provided to MeditationWise to a third party that offers and/or provides goods or services complementary to our own for the purpose of enhancing our users’ experiences by offering you integrated or complementary functionality, complementary services, or bundled pricing options.
• If MeditationWise service providers (like hosting, market analytics, and payment service providers) require this information to provide services to MeditationWise. MeditationWise requires each of its service providers to agree to maintain the confidentiality and security of your personal information.
• In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets.
• If MeditationWise or substantially all of our assets are acquired by a third party, in which case personal information held by us about our customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal information in order to comply with any legal obligation such as to comply with a subpoena, bankruptcy proceedings, similar legal process, or in order to enforce or apply our agreements with you; or to protect the rights, property, or safety of MeditationWise, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
• With third parties, such as Facebook, in order to serve MeditationWise advertisements on such third-party platforms, to the extent that you have consented to such practices under applicable law.
WITHDRAWAL OF CONSENT FOR PROCESSING ACTIVITIES
To the extent that you have provided appropriate consent under applicable law to certain processing activities, such consent can be withdrawn at any time by emailing us at support@meditationwise.com.
LINKS TO THIRD-PARTY SITES
The Products may, from time to time, contain links to and from the Products of our partner networks, advertisers, and affiliates. If you follow a link to any of these external websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these websites or their policies. Please check these policies before you submit any personal information to these external websites.
SOCIAL MEDIA WIDGETS
Our Products include social media features, such as the Facebook "Like" button, and widgets, such as the “Share This” button, or interactive mini-programs. These features may collect your internet protocol address, which page you are visiting, or Products, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party or hosted directly on our Products. Your interactions with these features are governed by the privacy statement of the company providing it.
USE OF MEDITATIONWISE BY MINORS
You must be 18 years of age, or the age of majority in your province, territory, or country, to sign up as a registered user of the Products. Individuals under the age of 18, or the applicable age of majority, may utilize the Products only with the involvement and consent of a parent or legal guardian, under such person's account and otherwise subject to these Terms.
INFORMATION POSTED ON FORUMS
MeditationWise users may have the ability to post content to one or more MeditationWise forums. All such users may request and obtain removal of such posted content by contacting support@meditationwise.com and specifically identifying the content to be removed. Please be advised that any such removal does not ensure complete or comprehensive removal of all traces of the content posted on the MeditationWise forum(s).
CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by in-Product message, email (sent to the email address specified in your account) or by means of a notice in the Products prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
CONTACT
Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to support@meditationwise.com.
SUBSCRIPTIONS
MeditationWise account holders may access the Products in two ways:
"Basics": the certain free-of-charge programs.
Paid Subscription (“MeditationWise Subscription”): a subscription fee-based program, which gives access to all content including and beyond the "Basics" offering. You will only have access to MeditationWise Subscription while your subscription is active and subsisting.
- You may have access to a free trial period of MeditationWise Subscription, which automatically converts to a paid annual or monthly subscription term after a certain period of time. In such instances, you, can disable the automatic conversion by following the cancellation instructions set forth in section 3 prior to the date of conversion.
- You may access MeditationWise Subscription in the following ways: by purchasing a subscription to the Products from the Website, within the Apps, where allowed by the App marketplace partners, or through a bundle with one or more of our bundle subscription partners. Please note that if you purchase a subscription through the Apple iTunes Store or our iPhone application, the sale is final, and we will not provide a refund. Your purchase will be subject to Apple’s applicable payment policy, which also may not provide for refunds. If you purchase a subscription through the Google Play store, the sale is final and we will not provide a refund. Your purchase will be subject to Google’s applicable payment policy, which also may not provide for refunds. If you purchase through one or more of our bundle subscription partners, the purchase may be further subject to the Terms and Conditions of such partners, and payment and management of the bundle subscription may be administered by them.
- Additionally, you may receive access to MeditationWise Subscription via your Community (as defined and further outlined in section 2.8 below). In such instance, you may still be required to provide Your payment information in order to access MeditationWise Subscription.
You may access MeditationWise Subscription via a monthly or annual subscription option. For the purposes of our monthly and yearly subscriptions, a month constitutes 30 calendar days and a year constitutes 365 calendar days.
Our “Monthly” subscription is paid in monthly instalments. For each month that your monthly subscription is active, you acknowledge and agree that MeditationWise is authorised to charge the same credit card as was used for the initial subscription fee or other payment method as set forth in section 2.5(h) (the “Payment Method”). The monthly renewal subscription fees will continue to be billed to the Payment Method you provided until canceled. You must cancel your subscription before it renews in order to avoid billing of the next month’s subscription fee to the Payment Method you provided. Refunds cannot be claimed for any partial-month subscription period.
Our “Yearly” subscription is paid for by an upfront payment with automatic annual renewals. You acknowledge and agree that MeditationWise is authorised to charge the Payment Method used for (i) the initial annual subscription fee at the rate secured at the time of purchase, and (ii) the non-discounted renewal subscription fee(s). You must cancel your subscription before it renews in order to avoid billing of the renewal subscription fee to the Payment Method you provided. Refunds cannot be claimed for any partial subscription period.
END USER LICENSE
- Subject to the terms of this license agreement (“License Agreement”), as set out in this section 10, and these other Terms, and your payment of applicable subscription fees, MeditationWise grants you a limited, non-exclusive, revocable license to stream, download and make personal non-commercial use of the Products.
- The Products contain or embody copyrighted material, proprietary material or other intellectual property of MeditationWise or its licensors. All right, title and ownership in the Products remain with MeditationWise or its licensors, as applicable. The rights to download and use the Products are licensed to you and are not being sold to you, and you have no rights in them other than to use them in accordance with this License Agreement and our other Terms.
- You agree that you will not and you will not assist or permit any third party to:
- Copy, store, reproduce, transmit, modify, alter, reverse-engineer, emulate, de-compile, or disassemble the Products in any way, or create derivative works of the Products;
- Use the Products or any part of them to create any tool or software product that can be used to create software applications of any nature whatsoever;
- Rent, lease, loan, make available to the public, sell or distribute the Products in whole or in part;
- Tamper with the Products or circumvent any technology used by MeditationWise or its licensors to protect any content accessible through the Products;
- Circumvent any territorial restrictions applied to the Products;
- Use the Products in a way that violates this License Agreement or the other Terms.
- You may not make the Products available to the public. The Products made available (in whole or in part) are owned by MeditationWise or its licensors and your use of them must be in accordance with these Terms.
